Our UltraThinCables&trade are The Smartest Way to Connect℠ your computers, network, and audio video equipment for your home, auto and business.


Our contact information

By email: sales@ultrathincables.com (click on send email button above)

By standard mail:
UltraThinCables.com
3101 N. 21st St. Suite F
McAllen TX 78501
U.S.A.

By phone:
956 686-7449 (between 8:30 a.m. and 5 p.m. Central Standard Time)

sales@svideo.com

Shipping Information:

We usually ship orders on the same business day that you place your order. Orders placed before 3:00 p.m. will usually ship that day. The time it takes for you to receive your order will depend on the shipping method that you select.

Refund, Returns and Cancellation Policies:

We have a 30 day money back satisfaction guarantee. We do not charge a re-stocking fee, but you must pay for the return postage. You must contact us for a Return Material Authorication (RMA) number if you need to return the product. If you need to cancel your order, please do so on the same day; since we attempt to ship on the day you order, cancellations after the day you order may be too late.

Refunds are processed the week that we receive the product. Your credit card company may take a few days to post your refund on your credit card.

Frequently Asked Questions:

How can you check your order status? We will email you an order status email when we ship your order.

How can you contact us? Please send us an email.

How do we ship? We ship using United Parcel Service (UPS).

We will add more FAQs soon.